Returns and Exchanges

Helping our customers purchase the right size is our top priority, but we understand that some items may not work out. If you're ever stuck deciding which size to purchase, shoot us an email and let us help: 

Please read our return and exchange guidelines as our policies have recently changed. 

Return for Refund:

Please return unused garments within FIFTEEN DAYS (15) upon receiving your items. It is important to know that all items must be in PERFECT condition with tags ON in order to receive a refund or exchange. Any article of clothing with hair, deodorant marks, stains, or odor will not be refunded or exchanged. Click "start my return/exchange" to create a return shipping label: please attach the shipping label and drop off the package at your local USPS. Customer will be responsible for return shipping costs and are nonrefundable. (Pro tip: re-use the Senita mailer bag.) All refunds for unusedunwashed garments will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon arrival of the returned merchandise. You will receive an email from us with the refund confirmation stating the funds have been sent to your bank. When you see the credit on your statement depends on your own credit card company's policy.  


The customer is responsible for the cost of shipping the garments back to Senita for an exchange.We will make the exchange upon arrival of your returned item and the exchanged item will be sent back to the customer with no additional shipping charges. Note that we cannot hold items for exchanges or guarantee an item to be in stock for the exchange. To start your exchange, please click "start my return/exchange".

Sale Return Policy:

Items purchased on sale may only be returned for store credit. No exceptions.

Email for more questions related to your order, exchanges, or refunds. 


All purchases of sale items between November 22th and December 31 will fall into our Holiday Return Policy. You will have until January 15th to return your items for store credit. Again, items purchased on sale can only be returned for store credit. Full priced items can be still be returned for a full refund or exchange. Receive a gift that didn't work out? Once we receive your return, we are happy to issue you a gift card so you can find that perfect item! 



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